Legal

9 Bet Terms and Conditions — Know Your Rights Before You Play

These terms govern your use of the 9 bet platform. They're written to be clear and fair. Read them before you register so you know exactly what to expect from 9 bet and what we expect from you.

Last Updated: January 2025
Quick Summary

What These Terms Cover

Before diving into the full document, here's a plain-language overview of the key areas covered in the 9 bet Terms and Conditions.

Account Eligibility

You must be 18 or older to register on 9 bet. One account per person. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits and Withdrawals

9 bet supports bKash and Nagad for all transactions. Deposits are credited instantly. Withdrawals are processed within minutes. Minimum and maximum transaction limits apply and are shown at the time of each transaction.

Bonus Terms

All bonuses on 9 bet come with wagering requirements. Bonus funds must be wagered a specified number of times before withdrawal. Attempting to abuse bonus offers will result in cancellation of the bonus and may result in account suspension.

Account Security

You are responsible for keeping your 9 bet login credentials secure. Do not share your password with anyone. 9 bet will never ask for your password via chat or email. Report any suspected unauthorised access immediately.

Fair Play Rules

All games on 9 bet use provably fair algorithms. Collusion, use of bots, exploitation of software bugs, or any form of cheating is strictly prohibited. Violations result in permanent account closure and forfeiture of all funds.

Responsible Gaming

9 bet provides tools to help you manage your gaming. Deposit limits, session reminders, and self-exclusion are available to all players. If gaming is causing you problems, use these tools or contact our support team immediately.

By creating an account on 9 bet or using any part of the 9 bet platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use 9 bet.

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 9 bet ("the Platform", "we", "us"). By accessing or using any part of the 9 bet website, mobile application, or any service offered under the 9 bet brand, you agree to be bound by these Terms.

These Terms apply to all users of 9 bet, including visitors who browse the platform without registering, registered players who have not yet made a deposit, and active players with funded accounts. If you are using 9 bet on behalf of another person, you confirm that you have the authority to bind that person to these Terms.

9 bet reserves the right to update these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification. Continued use of 9 bet after any update constitutes acceptance of the revised Terms.

2. Eligibility

To register and play on 9 bet, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of a 9 bet employee or contractor.
  • You must not have been previously excluded or banned from 9 bet for any reason.
  • You must be acting on your own behalf and not as an agent for any third party.

9 bet takes age verification seriously. If we have reason to believe a player is under 18, we will suspend the account immediately and conduct a verification review. Any winnings accumulated during this period may be withheld pending the outcome of the review.

9 bet does not knowingly accept registrations from players in jurisdictions where online gaming is illegal. It is your responsibility to ensure that your use of 9 bet complies with the laws of your jurisdiction. 9 bet accepts no liability for any legal consequences arising from your use of the platform in a restricted jurisdiction.

3. Account Registration

Each player is permitted to hold one account on 9 bet. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, 9 bet reserves the right to close all associated accounts and forfeit any balances held within them.

3.1 Accurate Information

When registering on 9 bet, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, contact details, and any other information requested during the registration process. Providing false or misleading information is a breach of these Terms and may result in immediate account closure.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your 9 bet login credentials. Do not share your username or password with any other person. 9 bet will never contact you to ask for your password. If you suspect that your account has been accessed without your authorisation, contact 9 bet support immediately. You are liable for all activity that occurs on your account until you report a security breach to us.

3.3 Verification

9 bet may request identity verification documents at any time, including but not limited to a copy of your national ID, passport, or a recent utility bill. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withholding of withdrawals until verification is complete.

4. Deposits and Withdrawals

9 bet currently supports bKash and Nagad as payment methods for both deposits and withdrawals. All transactions are processed in Bangladeshi Taka (BDT). 9 bet does not accept deposits from third-party accounts — the payment account used for deposits must belong to the registered player.

4.1 Deposit Processing

Deposits made via bKash or Nagad are credited to your 9 bet wallet instantly in most cases. If a deposit does not appear in your account within 15 minutes, contact our support team with your transaction reference number. 9 bet is not responsible for delays caused by your mobile money provider.

4.2 Withdrawal Processing

Withdrawal requests are processed within minutes during normal operating hours. 9 bet reserves the right to conduct additional verification checks before processing any withdrawal. Withdrawals will only be sent to the same bKash or Nagad account used for the most recent deposit. Minimum withdrawal amounts are displayed at the time of the request.

9 bet does not charge fees on deposits or withdrawals. However, your mobile money provider may apply their own transaction charges. Check with bKash or Nagad directly for their current fee schedule.

4.3 Refused Transactions

9 bet reserves the right to refuse or reverse any transaction that it reasonably suspects is connected to fraudulent activity, money laundering, or a breach of these Terms. In such cases, 9 bet will notify the player and may request additional documentation before any funds are released.

5. Bonuses and Promotions

9 bet offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, in addition to these general Terms. Where there is a conflict between a bonus-specific term and these general Terms, the bonus-specific term takes precedence.

5.1 Wagering Requirements

All bonus funds awarded on 9 bet are subject to wagering requirements. This means the bonus amount must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The applicable wagering requirement is stated clearly on each bonus offer page. Wagering requirements must be met within the validity period of the bonus.

5.2 Bonus Abuse

9 bet monitors bonus usage across all accounts. Any player found to be abusing bonus offers — including but not limited to creating multiple accounts to claim the same bonus, placing low-risk bets to meet wagering requirements, or coordinating with other players to exploit promotions — will have their bonus cancelled and may have their account suspended permanently.

Bonuses cannot be transferred between accounts, exchanged for cash directly, or combined with other offers unless explicitly stated. 9 bet reserves the right to modify or withdraw any bonus offer at any time without prior notice.

6. Game Rules and Fair Play

All games available on 9 bet operate under individual game rules that are accessible within each game interface. By participating in any game on 9 bet, you confirm that you have read and understood the applicable game rules. In the event of a dispute about a game outcome, the result recorded in the 9 bet system is considered final.

6.1 Provably Fair System

9 bet uses a provably fair system for all crash and skill-based games. Each round's outcome is determined by a cryptographic seed that is generated before the round begins. Players can verify the fairness of any round using the verification tool available in their account. 9 bet does not manipulate game outcomes under any circumstances.

6.2 Prohibited Conduct

The following actions are strictly prohibited on 9 bet and will result in immediate account suspension:

  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Attempting to reverse-engineer or interfere with the 9 bet platform in any way.
  • Using a VPN or proxy to circumvent geographic restrictions.

6.3 Malfunction Policy

In the event of a technical malfunction that affects a game round, 9 bet reserves the right to void the affected bets and return stakes to the players involved. 9 bet is not liable for any losses arising from technical malfunctions beyond the return of the original stake.

7. Account Suspension and Closure

9 bet reserves the right to suspend or permanently close any player account at its discretion, with or without prior notice, if it determines that the player has breached these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other players.

7.1 Player-Initiated Closure

You may request the closure of your 9 bet account at any time by contacting our support team. Before closure, any pending withdrawals will be processed to your registered payment account. Bonus funds that have not met wagering requirements will be forfeited upon account closure.

7.2 Dormant Accounts

An account is considered dormant if there has been no login activity for a period of 12 consecutive months. 9 bet may apply a monthly inactivity fee to dormant accounts after this period. Players will be notified before any fee is applied. The fee will not reduce the account balance below zero.

8. Privacy and Data

9 bet collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering on 9 bet, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy.

9 bet will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, or compliance with applicable legal obligations. For full details on how 9 bet handles your data, please read the Privacy Policy.

9. Responsible Gaming

9 bet is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are available to all registered players at any time through the account settings page.

If you believe that your gaming has become problematic, we strongly encourage you to use the self-exclusion feature or contact our support team. 9 bet takes problem gambling seriously and will work with you to find an appropriate solution. For more information, visit our Responsible Gaming page.

Gaming on 9 bet should always be entertainment. If it stops feeling that way, please reach out. Our support team is available 24/7 and will treat your situation with care and confidentiality.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 9 bet's total liability to any player for any claim arising out of or in connection with these Terms or the use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim.

9 bet is not liable for any indirect, incidental, special, or consequential losses, including but not limited to loss of profits, loss of data, or loss of opportunity, arising from your use of the platform. This limitation applies regardless of whether 9 bet was advised of the possibility of such losses.

9 bet does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. 9 bet will make reasonable efforts to minimise downtime and will communicate planned maintenance in advance where possible.

11. Changes to These Terms

9 bet may update these Terms and Conditions at any time. When we make changes that materially affect your rights or obligations, we will notify you via the email address registered to your account or through a prominent notice on the 9 bet platform. The updated Terms will take effect 7 days after notification unless you close your account before that date.

If you continue to use 9 bet after the effective date of any update, you are deemed to have accepted the revised Terms. We recommend reviewing this page periodically to stay informed of any changes. The "Last Updated" date at the top of this page reflects when the most recent revision was made.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 9 bet support team. We aim to respond to all enquiries within 24 hours.

For complaints that cannot be resolved through our support team, 9 bet will work with you in good faith to reach a fair resolution. All complaints should be submitted in writing to the email address above with as much detail as possible, including your account username, the nature of the complaint, and any relevant transaction references.

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